Hello!

I ask obvious questions like "what if this was easy?" - a mindset that has served me well across companies like Genesys, Twilio, and Red Hat. My sweet spot is finding ways to make complex business operations run smoothly, whether that's building analytics programs from scratch or helping product and sales teams work better together. I love diving into the details of how things work and finding creative ways to improve them, especially when it comes to scaling SaaS businesses.

When I'm not busy creating operational frameworks or leading strategic initiatives, you'll find me mentoring teams and helping organizations transform their big-picture goals into real, measurable results. Beyond the office, I coach youth soccer, prioritize family time, and pursue lifelong learning. Always ready for a challenge, whether it's implementing new technologies or finding creative solutions to everyday problems!

Get in touch

Getting to Know Me

I love working with people and solving big problems, but I also need quiet time to think and grow. You'll often find me learning something new or spending time outdoors when I'm recharging. I believe in being direct, honest, and kind - and I try to bring these qualities to everything I do.

What Makes Me Tick

  • I solve complex problems by breaking them down into manageable pieces

  • I build systems and processes that help teams work better together

  • I connect people and teams to achieve bigger goals than they could alone

  • I use data and metrics to track progress and make things better

What I Value

  1. Being open and honest in how we communicate

  2. Doing what we say we'll do

  3. Finding new and better ways to solve problems

  4. Working together to achieve more

  5. Making real, measurable impact

Where to Find Me

  • Best Hours: I'm most focused around 7-8pm

  • Location: North Carolina

  • LinkedIn: https://www.linkedin.com/in/johncdoser/

  • Email: jdoser@pm.me

Outside of Work

  • Coaching youth soccer

  • Always learning something new

  • Spending time with family

  • Getting outdoors

How I Work

Best Ways to Communicate

  • Quick Questions: Slack/Chat works best

  • Updates: Email is great for keeping me in the loop

  • Meetings: I like clear agendas and outcomes

  • One-on-Ones: This is your time - let's make it count

What You'll Get From Me as a Leader

  • Straight feedback that helps you grow

  • Support when you hit roadblocks

  • Clear thinking about both big picture and details

  • Follow-through on what I promise

What Works Best to Partner Together

  • Being fully present in our conversations

  • Taking ownership of your commitments

  • Sharing both successes and challenges

  • Thinking ahead while getting things done

How We'll Work Together

Regular Check-ins

  1. Weekly One-on-Ones

    • You set the agenda

    • We talk about progress and challenges

    • We write down what we decide

  2. Monthly Business Reviews

    • We look at the numbers

    • Everyone owns their part

    • We track what matters

  3. Quarterly Planning

    • We set meaningful goals

    • We balance numbers with real impact

    • We connect our work to company goals

My Experience

What I'm Doing Now

  • Running central business reviews and planning at Genesys

  • Making sure our big initiatives stay on track (top level OKRs)

  • Leading strategic compliance initiatives (DORA, Top Level BCDR)

  • Helping teams work better across the company

Career Highlights

  • Built better ways of working at companies like Twilio and Red Hat

  • Saved millions annually by making operations more efficient and building better forecasting motions

  • Created strong teams that get things done across support, platforms, analytics, and other functions

  • Improved how products go to market and make decisions with real input from the field

  • Made decision-making clearer with data and building motions that take advantage of insights

How I Lead

I believe in giving teams what they need to succeed - clear goals, the right tools, and room to do their best work. Here's what that looks like:

  • Creating clear ways to track progress

  • Creating sources of truth

  • Enhancing operations by asking "what if this was easy"

  • Aligning expectations and priorities across the business

  • Making decisions at the right speed

  • Encouraging open and honest conversations

  • Supporting both personal and team growth

  • Welcoming different perspectives and new ideas



Last Updated: December 2024

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